16595 Pouncey Tract Rd, Ste 2
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Customer Comments
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As conservators of fine timepieces, we are a full-time, brick and mortar establishment dedicated to excellence in our industry. Old Father Time is proud of its service history and is committed to preserving the highest standards of workmanship in the horological craft. Our client base includes 17 countries, and virtually every state in the US.
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Watch Repair Atelier
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Funny Story We got to talking and I took mine off and let him see it and he did the same – He told us how after his father died he received this old watch and after searching everywhere for a repair facility, he was led to “this place somewhere in Virginia” – I blurted out, “Old Father Time” – And he lit up and screamed, “YES!” – He went on and on talking about your great customer service and how you guys totally took care of him and his father’s (now his) watch and brought it back from the scrap heap – He had said that it is unrecognizable now from the condition he sent it to you folks – All rusted in places and parts missing, etc. After a while, my father joined in and showed his Spaceview, too – I’ve never been in a room with 3 of these watches on 3 different arms – It was sort of neat. Thought you might like to hear that story, just in case your ears were “burning” around 3 pm yesterday! Best regards - Bill S. |
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| Hi Barb, Just a quick note to let you know that I received my 214 M8 Accutron Railroad Approved yesterday via FedEx. What a splendid job your staff did in restoring this old watch! I took it to my local Bulova dealer and had them install the new JB Champion Accutron herring bone gold plated bracelet that I purchased for it while you were doing the repairs. Even they were impressed - they thought the watch was brand new from a sale of unsold old dealer stock. And I would not be a bit surprised if it doesn't actually look just as good, or even better, than it did when my father bought it brand new back in 1968. I dug around and found the original display box for it where it now proudly resides on the top of my bureau; as I'm afraid to wear it for fear of scratching it up! Please convey my thanks to your watchmakers for their excellent work and fine craftsmanship. And thanks for the nice touch of setting it to central time. Best regards, John L | |
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Many thanks for the accutron
repair and restoration. I can't remember when it looked so good!
Sincerely, Byron H
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| Barbara, my husband is just thrilled with the watch. Now we'd like to have you appraise it. Annett | |
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Hi Barbara, My watch
arrived last week and so far is working perfectly. I have worn it
on three occasions and enjoyed the familiarity of seeing it on my wrist,
putting it to my ear and hearing it hum. Prior to finding you, I was
close to giving up on it but now it is back and working. Could you
convey my personal thanks to the person who made the repairs and I would
like to also thank you personally for keeping me informed over these
weeks. Evan
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The watch arrived yesterday
and is humming right along. Thanks! Til next time, Mike T
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Thanks for your advice and consideration; btw the watches look as new! Both watches belong to my brother and have great sentimental value to him. Best Regards, Ira |
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Just wanted to say thanks for the watch repairs, and to let you know
that for the last eight days, my watch has stayed within 20 seconds
of NIST internet display! George
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| Barbara, Finally got the watch this afternoon from FedEx. Third delivery attempt caught me at home this time, good deal. The watch looks great and is even set to my time zone. Nice touch! Thanks, Bob D | |
| Hi, Thank you for the prompt service. The workmanship is excellent. I do have one small issue. The new Spidel band is too tight. Could you send me 4 links so that I can extend it. Thank you, Bob | |
| My accutron arrived today, order#XXXX, and looks excellent. Henry M | |
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The pin for my Rado watch
arrived today. It is was easy to install, even for me.(mister 2 left
hands.) I can 't thank you enough. Please let me know how much I owe
you. Barbara, you do know that this type of superior customer service
is practically extinct.
Regards, Jim E
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| Barbara: I received my watch this week and wanted to let you know it arrived in excellent shape. Your people did an excellent job on restoring the watch. The watch looks brand new and the leather band adds a lot to the look. Please give my thanks to the person who worked on it. Thanks again and I will surely recommend your company to others. Paul K | |
| Hi Barbara, Just a quick email to let you know that the watch arrived safely in Australia........and was even set to our time! Its a beautiful piece and one which will be treasured. I thank you for your patience, time and effort. Its a small world, but getting a watch from one end of it to another seems more difficult than travelling yourself! All the best and much peace to you and your colleagues and families for the upcoming Christmas season. Rob P | |
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Hi Barbara, My
watch arrived safe and sound on Friday 6/20. Keeping good time.
It's great to have my old friend back in working order. Many thanks.
Bob F
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| The box arrived safety. You have rejuvenated my Accutron and it is humming away happily. A job well done and I appreciate it. Thank you. Tak | |
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I RECEIVED MY RADO WATCH AND
CAN'T BELIEVE HOW WONDERFUL IT LOOKS. I FEEL LIKE AFTER 15 YEARS I
STILL HAVE A BRAND NEW WATCH. HOPE I GET ANOTHER 15 YEARS OUT OF
IT. THANKS FOR A GREAT JOB.
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Hello Barbara, Just a
quick note to say thanks for the superb work done on my 214
Spaceview.The watch looks as new. Can you also advise me as to
the best way to store the watch when not being worn. I've been told to
take out the battery if the watch is not in use or is it best to leave
the watch running ? Many thanks Chris L
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Received my watch yesterday, (invoice #XXXX), and am so pleased with
the restoration. Special thanks to John Polk who I believe did the
work. I am totally delighted! The watch looks brand new and seems to
be right on time! Very Truly Yours, Bob E
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I just wanted to thank you for doing a great job on my watch. It looks brand new and works great. It is a great piece for my collection. Brett E. |
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| Received my two Accutrons yesterday. Fantastic job. Thank you very much for being there to keep us collectors going strong. Brian M. | |
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Hey,
Barbara. |
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| To Bulova Service Dept Chief: I would like to take this opportunity to commend one of your vendors, Old Father Time of Rockville, VA, for their quality service and expeditious handling of the repairs to two Accutron Spaceview watches. Their attention to detail and, in my case, addressing a time-sensitive issue was greatly appreciated. In my estimation, OFT's business model is all about customer service, communication and professionalism, which are often overlooked in today's business world. You should be complimented for using their services; it reflects well on you and Bulova. Kenneth D | |
| I am so thoroughly pleased with the way the watch has been repaired and restored (all the little "dings" from all those years of use are gone!!!) that I just had to let you know. Old Father Time made it look, sound and run like new. People at work ask me about it, especially some of the younger people who've never seen one like it. If any work is EVER needed again, I will most certainly send my Accutron to Old Father Time. When ever I'm asked for a referral for an Accutron repair, especially on the older models, I'll certainly recommend Old Father Time. I just don't belive that anyone could go wrong by using their expertise and experience. Thank you, Marion | |
| The watch has arrived and it is stunning, wow what a great job. It looks as original as my aging brain will allow me to remember and I can't thank you enough for your efforts to make things right and have a happy customer. In today's world we often deal with firms who do not really care for their customer but you have proven that you will go to great length's to satisfy a customer. If you have a spot on your website for customer comments or if you need a reference I would be happy to supply one. Thanks again Ron D | |
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To
Bulova: Thank you for putting me in touch with at Old
Father Time, who was as kind to me as a beloved daughter and initiated
the process of repair to the very old watch of my deceased father.
Today I received that watch, as I watched the process of delivery from
the time it was FedEx'ed from Va. Please know of my satisfaction and of
the fine service and respect shown from all those with whom I have been
in contact at OFT. I am 77 (almost) and that watch will be
willed to one of my daughters. Please keep OFT happy, for there may be
need for a "cleaning" in another fifty years. I do thank you for giving
me the alternative of Old Father Time, for the watch is about 60 years
old. Warm wishes, Alice
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I recently had my vintage 1971 Accutron completely restored by Old
Father Time in Virginia. They did an absolutely outstanding job. It
would be hard to tell the watch from brand new. I received the watch for
graduation back in '71 so the watch means a great deal to me. I was
somewhat nervous about sending it off to be repaired. My fears were
unfounded. The watch came back as good as new. I would highly recommend
them for any of your vintage repairs. Tom B
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Hello Ms. Williams, My watch was received last Thursday and is doing great. Thank you for your patience. It has a high sentimental value to me. Thanks again, Lewis L |
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I am Impressed! My Dad’s watch looks like the day he got it back in 1979. I am very pleased with the work. You guys even set the time and date to my time zone! That’s so cool! Great attention to detail and customer service. Thank you very much. I truly appreciate the time and effort for a heartfelt piece as this is to me. I’ll have it to cherish for many, many years to come! Larry T |
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Hello...the Accutron
Railroad Dual-Hand arrived today and I love it! I really
appreciate the upgrade to the 24 hr. dial...you were right...it looks
awesome! Thanks for making sure everything was "perfect" before
shipping...I'll be back I'm sure. Thanks again...Frank F
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Received my Accutron
yesterday and it is beautiful. Thank you so very much for saving my
valued watch. William C
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Hi Barbs, The cushion
arrived safely today. She looks fantastic! Thank you for a beautiful
job. Regards, TJ
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| The work you did on my accutron was outstanding. Thanks, Stan S | |
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Dr. John, Another great job.
My sincere thanks for your professional repairs. The gold filled case
came out like new. Looks gorgeous. Kind regards, Duane C
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| To the service department, My cherished wrist watch came back from your shop today, the accutron runs and looks as good as it did forty years ago on Christmas when my dear departed wife gave it to me. You folks understood how precious this watch is to me and I'll tell you that your efforts have made this old man very happy. Now I'll be able to wear this keepsake for a long time. Warm Regards, Robert L | |
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Watchmaker: First and
foremost, I would like you to know that the watch is beautiful. It
brings tears to my eyes to see the old watch look so good. (I wish I
could share it with old man). Such good work! Much appreciated.
Respectfully, Will Z
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I
received my watch that you recently restored. The watch returned in even
better condition than I imagined. You did an excellent job. It looks
brand new. Again, thank you for a job well done. Thank you. Carl L
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Hello Barbara, Thanks for sending my watches. I received both in excellent condition. I am happy to have them back in such fine condition. You did a very nice job of restoring the Accutron—I have been wearing it ever since its return—keeping time very accurately! I’ll keep you in mind whenever I need another repair. I appreciate your fine service. Bill H |
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Dear Old Father Time,
I got a real surprise this afternoon. I kept unwrapping and unwrapping,
and there it was - my accutron watch. And let me say, the watch is
absolutely perfect. I want to personally thank all of you for doing
such a fine job. It is much, much more than I could have ever hoped
for! As you might remember, I'm in the process of restoring
(with expert assistance) the watches that have been a part of my life.
The accutron was special because my wife and son got this for me for my
birthday when my son was 5, some 40 + years ago. I can't wait to show
it to him. Sincerely, Al D
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Dear Sir: Thank you for the beautiful job you did on my watch. I
am so glad that I did not throw it away after being told about 20 years
ago that it could not be repaired. Occasionally I would take it out,
try to convince myself it was senseless to hang on to a watch that could
not be repaired. At one of those times I decided to search the net to
see if I could find a repair shop. I selected your shop because I have
visited the area several times & believed I would not be ripped off.
A very satisfied customer, Helen B
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Hello Barbara, I received my watch in perfect working order. I’m glad to have it back—this one is my favorite and I thank you for the restoration. I have a couple of other Accutrons which are in good working order—on my next trip to VA, I’ll bring them to you for a battery replacement and/or possible cleaning. Thanks again. Bill H PS—Such a BIG box for my little ole’ watch—excellent packing job! |
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Hello: I just received my repaired Accutron 214 Spaceview
per invoice 4808 from your facility and it looks great. It is a real
keepsake that my father gave a long time ago. My father was a watch
repairman who owned a jewelry store for many years in the 60's
thru 80's and sold only Bulova products. Thanks for all your help,
George P
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Barb: Just a short
note to thank you for expeditiously repairing my nephew's Spaceview. I
am sure he will be pleased with the result. As you know, this is
the second repair that you have done for me, and I have not been
disappointed with the results. Thanks again. K. C.
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Please accept and relay my
thanks for the great restoration of my father's Accutron. Its
appearance exceeded my expectations - it really looks brand new.
Best Regards, Tom
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Hi, I just wanted you to
know I received my Bulova Accutron watch today and I am very pleased
with the work you did. The band is indeed beautiful with the watch.
Thank you so much for making my old watch like new. I also just
bought another one on Ebay that I will be sending to you to check and
put the lizard band as well. It will be a gift to my son who is working
for a railroad in Kansas City. Thanks again for the great job!
Steve J
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I received my watch
following your repairs. New crystal, new hands and new watch band make
this watch look great. I really appreciate it. You seem to have a well
oiled machine! Thanks. Randy F
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Barbara: I received my
watch yesterday. It looks great. Thank you for the great service. I
appreciate the quality, care and security of your service.
Sincerely, Jim E
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Dear Ms. Williams, The watch arrived this
morning, and I couldn't be more pleased. I want to thank you and your
company for outstanding work and excellent service, and in particular,
for doing what you said you would do. It's sometimes hard to find people
and companies with that philosophy these days. It's nice to hear
the watch humming along again! It came home from the Army
with me in 1965, and except for the last three or four years of sitting
in a drawer because no one in this area could/would fix it, has been a
constant companion. Many, many thanks!
Brad B
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Hi Barbara, I received my
1964 Railroad Approved Accutron today and just wanted you to know I am
very pleased with it. Great job once again! I have a 1967 model that I
will be sending to you soon. Thanks again, Steve
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| I received my Accutron from you today. It's gorgeous! Please pass along my thanks and appreciation to the watchmaker(s) who did the work. It's running fantastic, of course! Paul |
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