Swiss Repair Warranty Information

As a factory authorized service center, Old Father Time offers a one (1) year warranty on our modern, Full Factory Swiss Service.  If a problem arises following our repair, we will, during the twelve months immediately following our initial service, at our discretion, repair or replace any damaged parts and/or correct the repair execution.  All other rights resulting from the faulty execution of  services are expressly excluded.  Our warranty does not cover normal wear and tear or damage caused by accident, misuse, incorrect application, or negligence and does not cover batteries, case, strap or bracelet, crystals, water resistance or return shipping charges.  Warranty is void if our service department discloses instances of tampering.  Partial repairs are not covered by warranty.  Pressurization testing is performed with every Swiss repair and is found to comply with manufacturer specifications, however, no warranty is provided regarding water resistance after the watch leaves our factory.

Package carefully, but Use only packing that can be discarded.  Please don't ship in original packaging or boxes.

To access our "Swiss Watch Repair Form" you may use this link.  The form is provided for your convenience, but any method of conveying the necessary contact information will be fine.  Shortly after your watch arrives, we'll contact you by email or other method you indicate, with a detailed evaluation of the needed repairs.  We'll then wait to hear from you before proceeding.

SECURITY:  For information on how Old Father Time secures and protects property while here for repair, feel free to visit our SECURITY page with this link.