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As conservators of
fine timepieces, we are a full-time, brick and mortar establishment dedicated to
excellence in our industry.
Old
Father Time is proud of its service history and is committed to preserving the
highest standards of workmanship in the horological craft.
Our
client base includes 17 countries, and every state in the US.
E-Mail Us Here

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We are a Better
Business Bureau Accredited Business |

Better
Business Bureau Accredited |
| We have a Secure Commercial Location |
Old Father
Time, (OFT), is located in a brick and mortar, commercial building which
actually was used as a Post Office at one time. All walls are masonry,
barred windows, double steel reinforced entryway, concrete reinforced jambs.
And we also don't ask you to send your watch to a PO Box.
Here's a photo of our shop right
on the front page. Check your online Yellow Pages to see if you're
sending your watch to a legitimate business or to someone's home. |
| We're
insured with
Professional Jeweler's Insurance
provided by the Industry Leader |
As policy
holders of Jeweler's Mutual, you can rest assured that your watch is
protected while in our possession. We're also members of the Jeweler's
Vigilance Committee which is the industry's largest "watchdog" for standards
and practices for security measures within the jewelry industry.
Internet hobbyists may rely on
their personal homeowners insurance (which may or may not cover other
people's property while in their possession), because professional business
insurance is not made available to them. |
| We've been
Formally Trained and Educated in the Trade |
OFT's
watchmakers have been Swiss trained by WOSTEP Trainers, Bulova Watchmaking School
Instructors, The School
of Horology and the AWCI. |
| We have Electronic Security on
Premises |
OFT's
building is equipped with electronic intrusion detection, motion sensors with wireless
backup and fire detection and suppression equipment. Our central
monitoring company is nation-wide. |
| We secure
your property in our Burglary Proof Safe |
OFT uses a TL-30, Glass Relocking, Burglary and Fire Resistant Jeweler's
Safe, weighing approximately 3,500 pounds. You can take a look at it
on our
shop photos page. |
| We're Licensing to Conduct
Business |
OFT
is incorporated in the states of Pennsylvania, Delaware and Virginia. Our business license
is displayed prominently at our front door. |
As Professionals, our
Professional Affiliations
are displayed proudly on the site |
OFT
professional affiliations include (but are not limited to) The American
Watchmakers-Clockmakers Institute, (AWCI), The British Horological Institute
(BHI), the Horological Association of Virginia, (HAV), The Society for
Professional Watchmakers, The Tri-City
Watchmaker's Guild, and the Chronometer Club. We're also GIA Certified
Gemologists and Certified Personal Property Appraisers. No, I'm sorry,
we are not
members of hobbyist or
collectors groups. |
| We encourage
use of Credit Card Fraud Protection through AMEX |
OFT
accepts American Express*, VISA, and Master Card. An American
Express Merchant account is more difficult to obtain because of their
extensive fraud prevention practices. Merchants pay much higher
service fees for use of American Express, but we think our customer's
security is worth it.
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| We offer
Timekeeping Warranties for Repair |
Our warranty can be viewed at these links which appear on every repair
related page within the site:
Vintage Accutron
Repair Warranty
Omega, Rado,
Tissot Repair Warranty
With certain limitations,
parts and labor are included in our Accutron Timekeeping Warranty. If
a part that we installed fails, it will be replaced within the warranty
period.
(Please see the full warranty information from the links above.) |
| We Provide Repair Estimates in
Writing |
After an OFT
Watchmaker thoroughly evaluates your repair item, we provide a written
estimate by email or any method you select. It includes detailed information
about the repairs required and/or factory specified services, as well as optional
recommendations and cosmetics. |
| We Ship with
FedEX Shipping Security |
Similar to
a watch manufacturer, we use Federal Express Jeweler's Security Services for all jewelry
shipments. This enables us to provide coverage for packages up to
$25,000 in value for overnight or 2nd day service, and to get your watch
back to you as quickly as possible. Yes, it's more expensive than
Priority Mail, but try filing a claim with the US Post Office for a lost or
damaged watch. It's nearly impossible. |
| We Respect Your
Privacy |
- We DO NOT share
your personal information, purchase information, phone number, name or
email address with anyone!
- We DO NOT make
solicitation phone calls
- We DO NOT send
solicitation emails
- We DO NOT send
solicitation letters
- We do NOT solicit
your feedback or display customers' full names on our website.
A small sample of 20 years of Customer Feedback is listed at this
link for your review "Customer
Comments".
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