OFT
Mail-In
Repair Form

16595 Pouncey Tract Rd, Ste 2
Rockville, VA 23146
watchmakers@oldfathertime.com
(804) 749-3200

****Click for Instructions****

1.  Billing Information
(where you receive your credit card statement)

First Name  *  MI    Last Name * 
 
*Billing Address                          
Add'l Address Space

City
*   State* (2 digits)     Zip Code*
* Indicates Required Field
*Sorry, we no longer accept International Repairs

2.  Contact Information

E-Mail Address (we'll notify you of estimates by e-mail)
**Note:  If E-mail address is not available, we'll send your estimate by regular mail.
ADD us to your email friends (or preferences) to receive your email estimate from watchmakers@oldfathertime.com

Daytime Phone Number  *  
Evening Phone Number
 
*

3.  Shipping Information   (If Different from Billing)
Sorry, We Cannot Deliver to PO Boxes, please enter physical address ONLY

First Name     MI    Last Name  
Company Name 

Shipping
Address
  (no PO Boxes, please)
Add'l Address Space

City
  State (2 digits)  Zip  
 Please use care in completing shipping address.  Address correction charges of $12.50 will be applied by the carrier for incorrect delivery information.
A Signature will be REQUIRED for Delivery

4.  Repair Item Information
 
Describe the Item You're sending in for Repair  
Serial Number (optional)
 
Comments/Services Requested:  (limit 1,000 characters)
It helps the watchmaker to have as much information as possible about what the timepiece is doing or not doing.  If this form is being used for crystal replacement, jewelry work, etc., please state.  Also, please indicate WARRANTY ISSUES here.  If damage is due to accident, check with your insurance company.  Repairs are often covered by homeowners insurance.
5.  Professional Appraisal Service
(Please check one)

        YES - Check this box if you'd also like us to include a professional appraisal of your item after restoration.  As Certified Personal Property Appraisers, and GIA Certified Gemologists, we can provide a written appraisal of your item, (including digital photographs).  This Professional Appraisal can be used with your insurance company, in the event of household theft or fire.  It can also be used to add to your existing homeowners insurance with a special rider for jewelry or antiques.  Without specific coverage, most insurance polices have very low benefit limitations on jewelry and antiques.  Our Professional Insurance Appraisals are provided at a discounted price of $85, (regular price $125), when performed in conjunction with repairs, and will be delivered with your repaired item.  

        NO, Thanks.  Maybe some other time.

6.  Payment Method  
(click for more information)

This authorizes us to charge your card the $65 estimate fee if you decide NOT to repair the watch. The Estimate fee is waived if repairs are performed. Effective June 1, 2011, an additional charge is assessed for use of credit/debit cards. The "Card Fee" changes periodically as banks implement new rates.  This card fee is eliminated with "NON-CARD" payments using Personal Check, Bank Cashier's Check or Money Order. 

    Check or Money Order   Visa     Mastercard  
Personal Check           -           Visa          -        MasterCard

Credit Card Number
       
Exp. Date
(any format)     
 Card ID Number   (What's this??)

Signature *
 

 

 

7.  Your Shipping Label
(Clip-Out, & secure this label to your package) USPS Registered, Insured is Recommended

From: 
           
           
           


OFT
16595 Pouncey Tract Road
Suite 2
Rockville, VA 23146
 

8.  Print Your Repair Form & Shipping Label


 

Instructions:

1)  Complete the form on your screen, then print
2)
  Sign the credit card information section, (if applicable), and double-check for accuracy.  
3)  Cut out the shipping label above and affix it to your package securely if using the US Postal Service.
4)  Package watch securely and Include your repair form in the box when shipping.
5)  Please remember not  to send your original or manufacturer box or material as it will be discarded.
6)  We're sorry, but we only offer repair services to US customers, and no longer handle International repairs or repairs for the Jewelry Trade.
7)  Packaging and shipping suggestions can be found HERE

8
Repair WARRANTY can be viewed at this link                          

If you have questions about completing this form, please call us at
804-749-3200
We appreciate your business!

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